The use of our Site and sale of any products or services are governed by Australian law.
Restrict: You may choose to restrict the collection or use of your Personal Information. If you have previously agreed to us using your Personal Information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the Personal Information that we hold about you. An administrative fee may be payable for the provision of such information. In certain circumstances, as set out in the Privacy Act 1988 (Cth) and Australian Privacy Principles, we may refuse to provide you with Personal Information that we hold about you, but we will detail why we refused in accordance to our legal obligations.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Full details about the Australian Privacy Principles can be found here: https://www.oaic.gov.au/privacy/australian-privacy-principles/read-the-australian-privacy-principles
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication, we will honour your request promptly and action within seven working days.
The pieces of data we may collect which could contain your Personal Information include:
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
We may collect, hold, use and disclose Personal Information for the following purposes:
We may disclose Personal Information to:
We use Shopify to power our online store, you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We will never sell your personal data to any third-party that could result in unwanted spam being sent to you.
When you place an order through our Site, we will maintain your Order Information for our records until it is over seven years old, in compliance with Australian Company and Taxation records obligations, unless you ask us to delete this information earlier.
For other Personal Information submitted to our Site, we will maintain your Personal Information indefinitely for our records unless you ask us to delete this information.
We are committed to ensuring that the Personal Information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical barriers, electronic (firewalls, passwords and anti-malware protection) systems and managerial procedures to safeguard and secure the Personal Information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
As mentioned above, we use your Personal Information and its behavioural patterns to provide you with ‘targeted’ advertisements on our Site, social media channels or third-party systems, we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page here: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt-out of ‘targeted’ advertising for the following services and systems here: the information provided here:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
For any questions, notices or complaints, please contact our Privacy Officer at:
Last update: 02/04/2020